SHIPPING POLICY

Once you place an order, we will prepare it immediately. Most orders are packaged and picked up by our courier the same day. We estimate delivery times to take anywhere from 3 to 9 days depending on the shipping address. If you would like to get a better sense of when your item(s) would arrive, please contact us at (905) 660-7931 BEFORE you place your order.

RETURN POLICY

For orders placed online, you are responsible for arranging and covering the fees for shipping the product back to store. Please notify staff of your intent to return the item by emailing brad.morrissey@rogers.com. Once staff receives the item(s) back in-store, staff will notify you of its arrival and issue a refund for the item(s) to the original method of payment.

Durability
The product is only suitable for indoor use.

Maintenance
Light dusting is recommended every 2-3 weeks to keep the plant looking fresh!