Shipping & Returns
Any item featured on our online store is eligible for free shipping within Canada. For items featured on our "Departments" pages, shipping is available via our courier service for a fee. Once an order is placed, the tracking number will be emailed to you. We currently do not ship to the U.S.
Note: due to the size of the product and their boxes, we cannot ship to a P.O Box
Any item purchased on our online store is eligible for a full refund within 14 days of the product arriving to your door. Shipping fees back to our Keele location will not be covered and the customer is responsible for covering the fee and setting up returns. In-person returns are also welcomed.